Terranown

Terms of Service

Effective August 3, 2026. These terms are the agreement between you and Terranown ("we", "us") covering your use of terranown.com and the Terranown application. They sit alongside our Privacy Policy, which explains what we do with your information.

Agreement to these terms

By creating an account or using Terranown, you agree to these terms. If you are using Terranown on behalf of a company or another person, you confirm you are authorized to accept these terms for them. If you do not agree, do not use the service.

What Terranown does

Terranown analyzes a real estate parcel you identify. We query public and licensed data sources — federal, state, and county — for that location, assemble the results, and use a large language model to write a plain-language narrative interpreting them. The output is a report you can read in the application, export to PDF, and optionally share.

Coverage is not complete. Parcel boundaries and county records are published unevenly across the United States, and some counties cannot be resolved at all. We make a reasonable effort to find the data for a parcel; we do not promise that any particular parcel, county, or data source will be available.

Reports are research, not advice

Terranown aggregates information from many third-party and public data sources and adds an automated interpretation. Those sources can be incomplete, out of date, or wrong, and the interpretation can err. We do not guarantee, and take no responsibility for, the accuracy, completeness, or currency of that data or its interpretation.

A report is for informational purposes only. It is not legal, financial, investment, engineering, surveying, appraisal, or other professional advice, and it is not a recommendation to buy, sell, or not transact on any property. It is not a substitute for a title search, a survey, an environmental assessment, or any other professional due diligence. You are responsible for independently verifying anything you rely on before you act on it.

Your account

  • You must be at least 18 years old, or the age of majority where you live, to create an account.
  • Provide accurate information when you register, and keep it current.
  • You are responsible for keeping your password secure and for everything done through your account.
  • Tell us promptly at support@terranown.com if you believe your account has been used without your permission.
  • One account per person. Do not share your credentials or resell access to your account.

Plans, credits, and billing

Reports are metered as credits under the plan attached to your account. Current plans and their allowances are shown in pricing and in Settings; those figures are authoritative, and this page does not restate them.

  • Periods. Your allowance is measured over a period anchored to the date your plan started — not the calendar month. A new period starts a fresh allowance.
  • No carryover. Unused credits do not roll over. When a period ends, anything left in it is gone.
  • When a report fails. A report that fails outright is refunded its credit, to the allowance period it was charged against. A report that completes — even if some analysis layers could not be retrieved — is not refunded, because you received the narrative.
  • Paid plans. If you subscribe to a paid plan, payment is handled by our payment processor and is due in advance for each billing period. You can cancel at any time, effective at the end of the period you have paid for. Fees are non-refundable except where required by law or stated above. We may change pricing, with notice before any change applies to you.

Documents you upload

You can attach documents — a survey, a title report, a seller disclosure — for the analysis to cross-reference. You keep ownership of everything you upload.

By uploading a document you confirm you have the right to do so, and you grant us permission to store and process it for the purpose of producing your report. That processing includes sending its contents to the large language model provider we use to generate reports. Do not upload material you are not permitted to share with a service provider, and do not upload anything unlawful, malicious, or containing another person's sensitive personal information that you have no right to disclose.

The reports you receive

The underlying public records belong to the agencies that publish them. What we add — the assembled report, the narrative, and the design and software behind it — belongs to Terranown.

Subject to these terms, you may use the reports your account generates for your own purposes, including your business: you can read them, export them, and give them to a client, a lender, or a partner. What you may not do is resell reports as a product, redistribute them in bulk, or build a competing service out of them.

A report describes a property, not a person. Terranown is not a consumer reporting agency, and a report is not a consumer report under the Fair Credit Reporting Act. Do not use one to establish a person's eligibility for credit, insurance, employment, or housing.

If you publish a report to a share link, that link is public. Anyone who has the URL can read the report without signing in, and it stays readable until you revoke it. Decide accordingly before you send one.

Acceptable use

You agree not to:

  • Use Terranown for anything unlawful, or to make a decision that discriminates against a person in a way the law prohibits.
  • Scrape, crawl, or otherwise access the service by automated means other than the web application we provide, or attempt to extract our data sources in bulk.
  • Reverse engineer, decompile, or attempt to derive the source of the platform or its prompts.
  • Interfere with the service, probe or breach its security, or work around rate limits, credit limits, or authentication.
  • Misrepresent a report as a survey, appraisal, title opinion, or the work of a licensed professional.
  • Upload malware, or content that infringes someone else’s rights.

Availability and changes

Terranown is under active development. We may add, change, or remove features, data sources, and analysis layers, and the service may be unavailable for maintenance or because a third-party source we depend on is down. We do not commit to a service level or uptime guarantee. If we discontinue the service or a paid plan entirely, we will give account holders reasonable notice.

Third-party data and services

Reports incorporate data from third parties, and the platform runs on third-party infrastructure. Their data and services are provided on their terms, and we do not control them or warrant their content. A link or a citation in a report is not an endorsement.

Disclaimer of warranties

The service and every report are provided "as is" and "as available", without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the service will be uninterrupted, error-free, or that the data or the narrative will be accurate, complete, or current.

Limitation of liability

To the fullest extent permitted by law, Terranown will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost opportunities, or the cost of a property transaction you entered into or declined, however caused and on any theory of liability, even if we have been advised of the possibility.

Our total liability for all claims relating to the service, in the aggregate, is limited to the greater of the amount you paid us in the twelve months before the claim arose, or one hundred US dollars. Some jurisdictions do not allow some of these exclusions; where that is the case, they apply to you only as far as the law permits.

Indemnification

You agree to indemnify and hold Terranown harmless from claims, losses, and reasonable legal costs arising out of the documents you upload, a report you shared or passed on to someone else, your unlawful use of the service, or your breach of these terms.

Suspension and termination

You can stop using Terranown at any time, and you can ask us to delete your account by writing to support@terranown.com. We may suspend or terminate an account that breaches these terms, that we reasonably believe is being used to harm the service or another person, or where we are required to by law. Provisions that by their nature should survive termination — Reports are research, not advice; The reports you receive; Disclaimer of warranties; Limitation of liability; and Indemnification — do survive it.

Changes to these terms

We may update these terms as the product changes. If we make a material change, we will notify account holders by email or an in-app notice before it takes effect. Continuing to use Terranown after that means you accept the updated terms.

Governing law

These terms are governed by the laws of the State of Washington, without regard to its conflict-of-law rules, and the state and federal courts located in Washington have exclusive jurisdiction over any dispute.

General

  • Entire agreement. These terms, together with our Privacy Policy, are the whole agreement between you and Terranown about the service, and replace any earlier understanding about it.
  • Assignment. We may transfer these terms to a successor — for example, if Terranown is acquired or merges — together with the account relationship they cover. You may not transfer your account or your rights under these terms without our written consent.
  • Notices. We give notice by email to the address on your account, or by an in-app notice, and you agree to receive communications about the service that way rather than on paper. Notices to us go to support@terranown.com. Keep your email address current — a notice we send to a stale address still counts as delivered.
  • Severability and waiver. If any provision is held unenforceable, the rest stays in force. If we do not enforce a provision straight away, we have not waived it.

Contact

Questions about these terms can be sent to support@terranown.com.